"Cargo damage and lack of goods" often occur in international logistics. When encountering this kind of problem, what should the shipper do? First of all, the recipient must report the situation to the local first, and file it locally, and feedback the detailed filing information (record number, missing goods, damage certificate, copy form when the goods are signed) to the recipient, and the damage of the goods. The number of the outer packaging picture and the name of the product, the recipient's phone number and full name are handed over to the follow-up person and the agent for the problem, before the corresponding compensation can be obtained.